Delivery

Shipping costs

ZONE A

Albania, Austria, Belarus, Belgium, Bosnia, Bulgaria, Czech Republic, Denmark, Estonia, France, Finland, Germany, Greece, Italy, Lithuania, Luxembourg, Netherlands, Russian Federation, Slovakia, Spain, Switzerland, Turkey and Ukraine.

FREE shipping on orders from 95€ for ZONE A, below that they will depend on the weight of the order:

ZONE B

Armenia, Croatia, Gibraltar, Iceland, Kazakhstan, Kyrgyzstan, Maldives, Malta, Norway, Portugal, Siberia, Slovenia, Sweden, Tajikistan, Turkmenistan, United Kingdom, Uzbekistan.


USA

The orders are shipped via DHL. Delivery time takes about 1 week from the date of shipment.

e.g.1, for an order of 0.5 kg or less, the price will be 25€+5€ = 30€ (about $35).

e.g.2, for an order of 0.6 kg and up to 1kg, the price will be 25€+5€+5€ = 35€ (about $40).

 

 

CANADA

The orders are shipped with Egypt Post. Delivery time takes about 2 weeks from the date of shipment.

 

AFRICA/ASIA

Morocco, Algeria, Tunisia, Djibouti, Oman, United Arab Emirates, Yemen, Qatar, Bahrain, Saudi Arabia, Libya, Sudan, Kuwait, Iraq, Lebanon, Palestine, Syria, Jordan.


OTHER COUNTRIES : Please contact us for more information.


Dispatch and delivery

Packages are dispatched once at twice a week via Egypt Post.

The ordered products will be sent to the address you provided during the order process.

We are not responsible for any return packages caused by the indication of an incorrect or incomplete address.

The delivery time

Egypt Post announces delivery time from 1 to 2 weeks (8-10 working days).

More rarely, delivery times can extend until 4 weeks in case of customs control.

The delivery lead-times are given as an indication only, we cannot be held responsible for delays due to delivery and therefore no refunds will be granted for delays.

Contact us imperatively if you have not received your package 2 weeks after the shipment. If you do not contact us and that your package is returned to us, you will be charged for return shipping fees.


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